Independent advisory: Not affiliated with HP, Canon, Epson, Brother, or any printer manufacturer. Educational content · Ad-supported · Updated regularly
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The Print Desk
Independent Printer Guidance
Transparency

Disclaimer & Ad Disclosures

Last updated: April 23, 2026

1. One-minute summary

We publish this page so you can see, in plain English, exactly how The Print Desk operates. In short:

  • We are an independent consumer-education site.
  • We are not HP, Canon, Epson, Brother, or any other printer manufacturer.
  • We do not sell software, repair computers, process refunds, or offer remote support.
  • We are paid through Google Ads, which appear alongside our content. Advertisers do not influence what we write.
  • All brand names belong to their respective owners and appear here for identification and comparison only.
If you only read one line: The only legitimate helpline number for The Print Desk is the one published on this site: +1 (888) 000-0000, active Monday to Friday, 9:00 AM – 5:00 PM ET. Any other phone number, email address, or "agent" claiming to represent The Print Desk is not us. We never initiate contact with readers, and our helpline is strictly information-only — we never take remote access or ask for payment.

2. Not affiliated with any vendor

The Print Desk has no commercial relationship, partnership, sponsorship, investment, or agency arrangement with any printer manufacturer or retailer. This includes, without limitation:

  • HP Inc. and its brands (HP, DeskJet, OfficeJet, LaserJet, Envy, Smart Tank, Neverstop, and Samsung Printers — now part of HP)
  • Canon Inc. and its brands (PIXMA, imageCLASS, imageRUNNER, MAXIFY, SELPHY)
  • Seiko Epson Corporation (EcoTank, WorkForce, Expression, SureColor)
  • Brother Industries Ltd.
  • Lexmark International, Inc.
  • Xerox Holdings Corporation (VersaLink, WorkCentre, Phaser, AltaLink)
  • Ricoh Company, Ltd.
  • Kyocera Corporation (ECOSYS, TASKalfa)
  • Any other vendor mentioned on this Site

When we refer to these companies, it is solely to describe or compare their consumer products, to inform readers of official support channels, or to provide context. No form of endorsement is implied or should be inferred.

3. We are not a printer support service

Please read carefully: The Print Desk does not operate a technical printer-support service, a billing-refund service, or a warranty-claim service for any printer brand. We do not diagnose hardware faults, remove malware, perform remote troubleshooting, install software, or handle account recovery on behalf of any manufacturer.

What we do offer is a free verification helpline (+1 (888) 000-0000, Monday to Friday, 9:00 AM – 5:00 PM ET) for one specific purpose: helping readers check whether a pop-up, email, phone call, or invoice they have received is legitimate before they act on it. During these calls, we will never request remote access to your device, never ask for payment, and never ask for credit card numbers, banking details, or account passwords. If anyone ever asks you for those things while claiming to represent The Print Desk, they are not us — hang up and contact us through the number published on this website.

For any product-specific technical assistance, always go directly to the vendor's own official website. Our vendor directory provides the verified official URLs.

4. How advertising works here

The Print Desk is supported by advertising revenue from Google's advertising network (Google Ads and related services). Here is how that works in practice, and what it means for you as a reader.

4.1 Where ads appear

Advertisements may appear in designated ad placements on article and comparison pages. These placements are clearly distinguishable from our editorial content and are typically labelled by Google as "Ad" or "Sponsored".

4.2 Who chooses the ads

Advertisements are selected and delivered automatically by Google's systems based on factors that may include the page content, general topic category, your browser settings, and (unless you have opted out) Google's understanding of your interests. We do not hand-pick which advertisers appear on our pages.

4.3 What this means for our editorial

Because advertising is automated and programmatic, an advertiser that pays for placement on Google's network cannot influence what we write. We do not accept sponsored posts, paid reviews, or "placement fees" from any vendor.

4.4 Your controls

You can manage or opt out of personalised advertising by visiting:

5. Editorial independence

We commit to the following editorial principles:

  • No advertiser, vendor, or outside party reviews, approves, or edits our content before publication.
  • We do not remove or soften criticism of a vendor in exchange for advertising spend.
  • We do not accept gifts, free product keys, junkets, or undisclosed compensation from vendors.
  • When our opinion changes because the facts have changed, we update the article and note what changed.

6. Affiliate relationships

At the time this page was last updated, The Print Desk operates the following affiliate relationships:

  • None. The Print Desk currently does not participate in any affiliate or commission programme with any printer manufacturer or retailer. All revenue is generated through contextual Google Ads placements.

If at any point we begin to use affiliate links (commission-earning links to third-party products), we will:

  • Update this section to disclose the relationship
  • Label individual links clearly where they appear, in line with the FTC's Endorsement Guides and similar rules in other jurisdictions
  • Continue to publish comparisons that reflect our honest editorial view, regardless of commission
Reminder: An affiliate link means we may earn a small commission if you purchase through it, at no additional cost to you. It does not change which product we recommend.

7. Trademark disclosure

HP®, DeskJet®, OfficeJet®, LaserJet®, Envy®, Smart Tank®, Neverstop®, Canon®, PIXMA®, imageCLASS®, imageRUNNER®, Epson®, EcoTank®, WorkForce®, Expression®, Brother®, Lexmark®, Xerox®, VersaLink®, WorkCentre®, Phaser®, AltaLink®, Ricoh®, Kyocera®, ECOSYS®, TASKalfa®, Samsung®, and all related product names, logos, and slogans are trademarks or registered trademarks of their respective owners. Any other product or brand names mentioned on the Site are likewise the property of their respective owners.

Reference to these trademarks on the Site is for descriptive, comparative, and editorial purposes only under applicable fair-use and nominative-use principles. No endorsement, affiliation, sponsorship, or partnership is claimed or implied.

8. Comparison methodology

Where we present product comparisons, ratings, or rankings, our work is informed by:

  • Independent hands-on reviews from established technology publications (for example, PCMag, TechRadar, Tom's Hardware, Consumer Reports)
  • Vendor-published specifications, feature lists, and pricing at the time of writing
  • Public company filings, press releases, and reputable news reporting
  • Our own hands-on observations, noted in the relevant article where applicable

Printer markets move quickly. Model availability, features, bundled software, and driver compatibility change with each product generation. Before purchasing any product, we recommend checking the most recent specifications on the manufacturer's own website.

9. Accuracy and currency of information

We take reasonable care to publish accurate, up-to-date content, but we cannot guarantee that every piece of information on the Site is current or error-free at the moment you read it. Product pricing, support URLs, subscription terms, and lab results are among the details most likely to change. The "Last updated" date on each article reflects the last substantive revision, not the current moment.

10. Corrections policy

If you believe any content on the Site is factually incorrect, misleading, or out of date, we want to know. To submit a correction request:

  1. Email corrections@theprintdesk.com with the page URL, the specific passage in question, and a brief description of the issue.
  2. Where possible, include a source we can verify (a vendor page, an independent report, a government document).

We aim to review substantive correction requests within 5 business days. When we make a correction that meaningfully changes the meaning of an article, we add a dated correction note at the bottom of that article.

11. Not professional advice

Content on The Print Desk is for general information and educational purposes only. It is not, and must not be treated as:

  • Legal advice regarding your rights, obligations, or remedies under any law
  • Financial or investment advice
  • Technical advice specific to your device, network, or security posture
  • Advice regarding any ongoing or suspected security incident you are experiencing

If you are dealing with an active security incident — a suspected malware infection, an account compromise, a data breach, or an ongoing impersonation incident — seek qualified professional help directly. For product-specific issues, contact the vendor's official support channel. For criminal matters, contact your local law enforcement or national cybercrime authority.

12. Contact

For questions about this page, editorial feedback, or correction requests: