HP
Most commonThe largest printer brand globally, covering the DeskJet, OfficeJet, Envy, LaserJet, Smart Tank, and Neverstop lines. Samsung's consumer printer business is now part of HP.
The Print Desk is an independent consumer resource. We are not a printer manufacturer, a support service, or an authorised dealer. We help you find the official support page for your printer, fix common issues yourself, and recognise the unofficial "support" offers that target printer owners every day.
Each brand below links to the manufacturer's own support website. If you need help with your printer, start here. Never call a number from a pop-up, an email, or a search ad — go direct to the vendor.
The largest printer brand globally, covering the DeskJet, OfficeJet, Envy, LaserJet, Smart Tank, and Neverstop lines. Samsung's consumer printer business is now part of HP.
Known for the PIXMA inkjet range at home and the imageCLASS and imageRUNNER laser lines for office use. Strong reputation in photo printing.
Popular for the EcoTank range, which uses refillable ink bottles instead of cartridges. Also known for WorkForce inkjets and Expression Photo series.
Japanese brand favoured for small-office monochrome and colour laser printers, all-in-ones, and label printers. Known for low total cost of ownership.
Laser and MFP specialist with a heavy presence in mid-market and enterprise environments. Strong around print fleet management and security features.
VersaLink, WorkCentre, Phaser, and AltaLink lines for office environments. Known for document workflow tools and managed print services.
Japanese office-equipment brand with a strong MFP portfolio and managed print services. Common in corporate and education environments.
Japanese brand well-regarded for long component lifespans and low cost-per-page in corporate environments. ECOSYS and TASKalfa are the main lines.
Samsung sold its printer business to HP in 2017. Samsung-branded printers are still in use and are now serviced through HP's support portal.
Searching "HP printer driver" or "Epson driver download" returns hundreds of lookalike sites — often ranked highly and paid for through ads. Many of them package malware, adware, or fake "driver updaters" alongside a real driver file. The only safe source for printer drivers is the manufacturer's own website.
Before reaching for any support channel, try these. Most day-to-day printer issues resolve without a service call — and certainly without handing control of your computer to anyone.
Printer owners are targeted constantly by unofficial operators pretending to be manufacturer support. The patterns are predictable once you know what to look for. If anything below matches what you're seeing, close it and go directly to the manufacturer's site.
You search "HP printer not printing" and the top results are third-party sites with a big toll-free number. The operator claims to be HP, asks to "remotely diagnose" your printer, and quickly tries to sell you a multi-year "support plan." HP does not work this way. Go to support.hp.com directly.
Names like canon-drivers.net, epsonsetup247.com, or brother-support.us are not affiliated with any manufacturer. Many bundle adware with the driver. Only download from the manufacturer's own domain (support.canon.com, epson.com/Support, etc.).
A loud browser pop-up claims your printer is compromised and shows a phone number. Printers don't have anti-virus, and no legitimate alert like this exists. Close the browser tab — do not call the number, do not click anything inside the pop-up.
A "technician" insists they need to install AnyDesk, TeamViewer, or UltraViewer to fix your printer. Real manufacturers don't cold-call you, and even when you call them, remote sessions are rare. Anyone demanding remote access on first contact is not legitimate.
An email claims your "HP Total Care" plan auto-renewed for a large amount, with a number to dispute it. The number reaches an unofficial call centre. If you're worried about a charge, check the card statement directly with your bank — never call a number from the email.
Cartridges priced suspiciously below market, often on marketplaces. Many turn out to be refilled, counterfeit, or empty-on-arrival. For official warranty protection, buy from the manufacturer or an authorised retailer listed on their site.
A rough guide to help you match a printer class to your actual use case. Not a ranked list — different jobs call for different machines.
| Printer type | Best for | Strengths | Watch-outs | Typical brands |
|---|---|---|---|---|
| Ink tank (EcoTank style) | Home users printing 50+ pages a month | Lowest cost-per-page; refillable bottles | Higher upfront price; ink dries if unused for months | Epson EcoTank, Canon MegaTank, HP Smart Tank |
| Standard inkjet | Light home use, occasional photos | Cheap to buy; good photo quality | Expensive cartridges; poor cost-per-page long-term | HP DeskJet/Envy, Canon PIXMA |
| Monochrome laser | Text-heavy home office, students, small business | Fast; crisp text; low cost-per-page | Black & white only; no photo quality | Brother HL series, HP LaserJet, Canon imageCLASS |
| Colour laser | Small office with reports, marketing material | Fast colour output; low running cost at volume | Expensive replacement toner sets | HP Color LaserJet, Brother MFC-L, Xerox VersaLink |
| All-in-one (MFP) | Anyone who scans, copies, or faxes in addition to printing | One device replaces three; usually has ADF for multi-page scans | More points of failure; larger footprint | Across all brands — HP OfficeJet Pro, Brother MFC, Canon MAXIFY |
| Photo printer | Photographers wanting borderless prints at home | Wider colour gamut; supports A3/A3+ sizes | Slow; expensive ink; niche paper requirements | Canon PIXMA PRO, Epson SureColor |
No. The Print Desk is an independent consumer-information site. We have no commercial relationship, partnership, sponsorship, or agency arrangement with any printer manufacturer. Every brand name on this site appears for identification and editorial purposes only. All trademarks remain the property of their respective owners.
Yes — with an important caveat. We operate a free verification helpline for one purpose: to help you check whether a pop-up, email, call, or invoice you've received is legitimate before you act on it. Reach us at +1 (888) 000-0000, Monday to Friday, 9:00 AM – 5:00 PM Eastern Time.
What we will do on the call: listen to what you've received, compare it to known patterns, and point you to the manufacturer's real support channel if the situation is genuine.
What we will not do on the call: ask for remote access to your device, take payment, install software, or troubleshoot hardware. If anyone ever asks for those things while claiming to be The Print Desk, they are not us — hang up.
Close the browser tab. Do not click anything inside the pop-up and do not call the number it shows. Printers don't get viruses the way PCs do, and no legitimate anti-virus or printer manufacturer shows alerts through browser pop-ups. If you're worried, run your own anti-virus (the one you installed yourself) and check your printer status through the vendor's official app.
Only from the manufacturer's official domain. For HP that means support.hp.com or 123.hp.com. For Canon it's usa.canon.com or support.canon.com. For Epson it's epson.com/Support. For Brother it's support.brother.com. Any other domain — even one that looks almost right — should be treated with suspicion. See our Driver Download section above for the full list.
There is no universal answer. It depends on what you print, how much, and whether you value low upfront cost or low cost per page. Most independent testers currently rate Brother highly for home-office monochrome laser, Epson EcoTank and Canon MegaTank for high-volume home printing, HP LaserJet for reliable office colour, and Canon PIXMA PRO for home photo printing. Match the printer class to your actual use case — that matters more than brand loyalty.
Both are legitimate choices with tradeoffs. Original cartridges are reliable and covered under the printer's warranty but cost significantly more. Reputable third-party cartridges often work well at a fraction of the cost but may void warranty on some printers and can occasionally cause alignment or colour-accuracy issues. If you do buy third-party, stick to well-reviewed brands and avoid marketplace listings priced dramatically below market.
No. Our free verification helpline is information-only — we confirm whether something you received is legitimate and point you to the manufacturer's real channel. We do not offer paid troubleshooting, repair, remote sessions, or any hands-on technical work. That boundary is what keeps us distinct from the unofficial "support" operations that impersonate printer brands online. For hands-on help, contact the manufacturer through their official support page or a reputable local technician.
Through contextual Google advertising displayed on this site. Advertisers pay Google; Google pays us for the space. We do not accept sponsored posts, paid reviews, or commission arrangements with any printer vendor. Editorial content is not influenced by which ads happen to be served on a given page.
If you've received a pop-up, an email, a phone call, or an invoice about your printer and you're not sure whether it's genuine, talk to us before you act on it. Our helpline exists for one reason: to give you a second opinion from a neutral, independent source in under five minutes.
We are not a technical support service. We do not diagnose printer problems, take remote access, or accept payment. We only help you decide whether what you're seeing is legitimate — so you can make a safe next move.
The Print Desk is not affiliated with, endorsed by, sponsored by, or connected in any way to HP Inc., Canon Inc., Seiko Epson Corporation, Brother Industries Ltd., Lexmark International, Xerox Holdings Corporation, Ricoh Company Ltd., Kyocera Corporation, Samsung Electronics, or any other printer manufacturer or retailer.
All product names, brand names, logos, and trademarks referenced on this site are the property of their respective owners and are used solely for identification, comparison, and editorial purposes under applicable fair-use principles. Their mention does not imply endorsement or partnership.
We do not sell products, process warranty claims, or offer paid technical support. We operate a free information-only helpline for verifying the legitimacy of printer-related communications — we never request remote-control of any device, take payment, or perform hands-on technical work.